We set up an online fulfillment system that lets the manufacturer’s customers order manuals directly from us. The manufacturer gave us updated files for each manual, and we implemented a secure, online ordering system. Each manual is produced in small quantities, allowing for frequent revisions and reduced storage needs. Administrative access lets a manager view reports on orders and monitor inventory. These process improvements have led to significant efficiency and service improvements – and fewer complaints.

Challenge – Accounting firm with multiple offices created print inventory nightmares for central supply.

We set up an online ordering system that each office can access when it needs customized letterhead, envelopes, business cards and other materials. Online PDF files allow visual inspections for accuracy before ordering. All orders are sent to our production department, where they are printed, packaged and shipped. Central supply can access and compile reports to monitor costs and inventory, while the system lets us bill each office separately. The process has improved efficiency, lowered costs and eliminated headaches and errors.

Challenge – International heating equipment manufacturer needed cost-effective – yet personalized – direct mail pieces.

We printed thousands of master postcards in flawless process color for an upcoming trade show. The customer supplied a database containing digital files of their sales managers’ contact information, along with their customers’ mailing information. We programmed our variable data equipment to imprint each sales manager’s contact information and the show details on the exact number of cards needed for each sales territory, then addressed and mailed the cards. With variable data, the manufacturer achieved high-quality, personalized results at a reasonable cost.

To learn more about how Olfield can improve your workflow, visit our services page.